Still standing.
You turned down 4x. The labs keep leapfrogging each other and your agent keeps routing to whichever one is ahead, which is the one thing a lab can't do. Each business's agent knows more every month, and none of it is in a row anyone could export. Switching would mean telling it all again, to something that would have to ask.
The CRM you ran in 2026 is a view the agent renders when someone asks. Nobody at the company thinks of it as the company.
The lock-in isn't the data. It's six months of a business telling the agent how it actually works. You own that for 45% of your customers, and it compounds. That's the whole position.
One path that gets here
A · HubSpot Credits. Price the agents as credits, on top of seatsB · Reverse. Open the record to every agent and stop fighting for the screenB · Use the position. You see every agent's writes. Build the agent on your own gravityA · Keep building. Route to all the labs; stay neutral on everything but the customerB · Keep going